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As we update our technology to serve you best, we have updated our privacy policy as well! Any questions? Please contact reception@mandalamassageregina.com

PRIVACY POLICY - MANDALA MASSAGE (MANDALA ENTERPRISES LIMITED)

Effective Date: July 24, 2022


At Mandala Enterprises Limited d/b/a Mandala Massage, together with our affiliates and partners (collectively, “we”, “our” or “us”), we respect your privacy and collect, store, use and disclose your Personal Information (as defined below) only in accordance with this Privacy Policy (the “Privacy Policy” or “Policy”) and federal and provincial privacy legislation applicable to us.

 

This Privacy Policy describes how we collect, store, use and disclose any information, including Personal Information, about you when you visit our website—www.mandalamassageregina.com (the “Site”), when you use any mobile application that we provide (the “App”), the features, tools, materials or services made available on the Site and the App (collectively, “Services”) and/or any other information that you provide to us by any other means; the purposes for which we may collect, store, use and disclose your Personal Information; how we protect your Personal Information; the choices that you can make about your Personal Information; and how you can review and correct Personal Information about you. In this Privacy Policy, “you” means any person who visits our Site and/ or our App, uses our Services, and/ or communicates with us by phone, email, text, or visits our locations.

 

PLEASE READ AND REVIEW OUR PRIVACY POLICY CAREFULLY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR THE TERMS OF USE (THE “TERMS”), DO NOT USE OR VISIT THE SITE, AND/OR DOWNLOAD, REGISTER WITH AND/OR USE THE APP, AND/OR VISIT OUR LOCATIONS AND/OR OR SUBSCRIBE/COMMUNICATE TO/BY TEXTS OR EMAILS AND/OR PROVIDE US WITH ANY PERSONAL INFORMATION. PROVIDING US WITH YOUR PERSONAL INFORMATION IS ALWAYS YOUR CHOICE. BY USING OR VISITING THE SITE, BY DOWNLOADING, REGISTERING WITH OR USING THE APP, VISITING OUR LOCATIONS, SUBSCRIBING/COMMUNICATING  TO/BY TEXTS OR EMAILS AND/OR PROVIDING US WITH YOUR PERSONAL INFORMATION, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. 

CONSENT 
By accessing, browsing and/ or using the Site and/ or the App, and/ or otherwise using the Services, you expressly consent to our collection, storage, use and disclosure of your information, including Personal Information as described in this Privacy Policy and the Terms. Please read this Privacy Policy and the Terms carefully to understand our practices and your options. If you do not agree to the terms of this Privacy Policy, then you must not use our Site, our App, or our Services, or provide any Personal Information to us. 

 

PRIVACY OF MINORS

We are committed to protecting the privacy of children. Our Services are not intended for children. You must be at least eighteen (18) years of age to use the Services or to provide your Personal Information to us in any manner whatsoever. If we learn or have reason to believe that a user is under eighteen (18) years of age and is accessing or using our Site and/ or the App and/ or availing of our Services in any other manner and/ or providing Personal Information to us, we will promptly delete any Personal Information related to the said user. If you believe we might have any Personal Information from or about a minor, please contact us as referenced in the “How to Contact Us” section below.

To reiterate, if you are under eighteen (18) years of age, do not:

  • Use or provide any Personal Information on our Site or our App or on or through any of the features therein, including your name, address, telephone number, email address, or any screen name or user name you may use;

  • Register on our Site or our App or make any purchases therein; or

  • Use any of the interactive or public comment features of our Site or our App.

WHAT IS PERSONAL INFORMATION?

In compliance with applicable law and for the purposes of this Privacy Policy, Personal Information means any factual or subjective information that identifies, relates to, describes, is reasonably capable of being associated with, or could be linked, directly, or indirectly, with a particular individual or household. Personal Information does not include the information that is publicly available about an individual or a household.

 

INFORMATION THAT WE COLLECT UPON YOU PROVIDING IT TO US

We collect the information, including Personal Information, that you provide to us when you use our Site, our App and/ or our Services, such as when you (i) create an account; (ii) fill out your information when purchasing a product or Services; (iii) fill out surveys; and/ or (iv) provide Personal Information to us by other means such as email, text, phone calls, third parties, and in person. We collect your information, including your Personal Information, for purposes described in this Privacy Policy.

 

Personal Information that we collect from you may include the following types of information: 
 

  1. Your contact information that you provide in person, by email, by text, or any other means such as your name, address such as residential, mailing and/ or billing address, telephone number, date of birth, email, social media information, etc.; 

  2. Health history and personal health data;

  3. Purchase information of product and services; 

  4. Booking information and history; 

  5. Payment information such as payment method, payment information, credit card number, billing address, etc.; 

  6. Profile and account information such as purchase information, preference information, account password, items in your shopping cart, product viewed information, gift card information, etc.; 

  7.  Details of your profession;

  8. Demographic information, including gender identity and racial identity; 

  9. Call recordings; 

  10. Information provided by email and text message; 

  11. Location or geolocation information of your device used to access our Services;

 

  1. Device and browsing information and other internet activity information, including information about your phone, tablet, computer or device, and online browsing activity (collectively, “automatically collected information”);

  2. Other contact or identifying information. 

1. We may receive information from or about you through other individuals or third parties, including third party service providers and third party social networking services, which information may be used as described in this Privacy Policy; and

 

2. We may collect information about you from publicly available sources.

 

INFORMATION RECEIVED AUTOMATICALLY

 

We also may receive and store certain technical and non-personal information about you and your device(s) automatically when you access or use the Site and/ or the App and/ or avail of the Services in any other manner. This information may include:

  • Technical information. We may collect technical information associated with your activity on the Site and/ or the App and/ or through your availing of the Services, which may include information related to your browser and operating system, IP address (the Internet address of your computer) unique device identifiers, and other information such as your device type. We use such information for diagnostic and statistical purposes and to administer the Services.

  • Usage information. We may collect information to better understand customer traffic patterns and usage of the Site and/ or the App. This may include the webpages and/ or apps that you were visiting before accessing the Site and/ or the App, and information about which part of the Site and/ or the App you visit and how much time you spend there. This information is used to analyze and improve the Site, the App and our Services, and to provide our customers with a better user experience.

  • User preferences. We may collect information about your preferences to make your use of the Site and the App more productive through the use of cookies. For more information about cookies, see the “Cookies and Other Technologies; Do Not Track” section below.

 

HOW WE USE YOUR INFORMATION 

We may use the information collected by us, including your Personal Information, in relation to the purposes for which it was collected, as well as other purposes for which you have given consent, or as otherwise required or permitted by and in accordance with our Privacy Policy and applicable law. This includes, but is not limited to, the following purposes: 

  1. The purposes for which you provided it (for example, booking an appointment transaction with us); 

  2. To provide you with products and services; 

  3. To create, use or make changes to your registered account with us; 

  4. To process and respond to any inquiries and comments by you; 

  5. To send you information about your relationship or transactions with us; 

  6. To contact you with information, including marketing and advertising information; 

  7. To customize our marketing and advertising; 

  8. Marketing, testing, research, analysis, and product and service development that we or a third party may perform; 

  9. To create anonymous data or de-identified data, which we or a third party may do and may use for any purpose; 

  10. To compile aggregate data, which we or a third party may do and may use for any purpose; 

  11. To allow us to personalize and enhance your experience using the Services; 

  12. To send push notifications through the Site and the App; 

  13. To send you electronic communications (for example, emails and text messages); 

  14. To run advertising on third party websites and mobile applications; 

  15. To prevent fraudulent transactions, monitor against theft and otherwise protect our users and our business; 

  16. To administer and troubleshoot the Services; 

  17. For other business purposes such as to maintain our programs, accounts and records; 

  18. For legal and safety purposes such as to defend or protect us, our customers, you and/or third parties from harm and/or in legal proceedings; and 

  19. As otherwise stated in this Privacy Policy and the Terms. 

 

HOW WE MAY DISCLOSE YOUR PERSONAL INFORMATION 

WE DO NOT SELL, TRADE, RENT OR LEASE YOUR PERSONAL INFORMATION TO THIRD PARTIES.

 

We may disclose your Personal Information, in accordance with our Privacy Policy and with applicable law, to third parties only in the situations and to the third parties specified below, unless you expressly consent to the disclosure of your Personal Information to third parties for any other purposes:

 

  1. Other companies that are affiliated and/or also owned by our members; 

  2. Third parties and service providers that provide products or services to us; 

  3. Entities that assist us with marketing; 

  4. We or a third party may analyze how you use the Services; 

  5. We may share aggregate, anonymous or de-identified data relating to visitors to and users of the Service with any third party for any purpose; 

  6. Social media platforms and networks such as Facebook, Twitter, Instagram, and Pinterest that offer functionalities, plugins, widgets, or tools in connection with our Site (e.g., to log into an account, or to share inspiration, finds, purchases, and other content with your friends and followers on social media); 

  7. Parties to business transactions such as those we interact with in mergers, acquisitions, joint ventures, sale of assets and/or other types of business transactions. In these types of transactions, Personal Information may be shared, sold, or transferred, and it may be used subsequently by a third party; 

  8. Information requested by you to be shared with third parties; and 

  9. Law enforcement, government entities, courts and/ or other third parties as required by law. 

 

COOKIES AND OTHER TECHNOLOGIES; DO NOT TRACK 
We, along with third parties, use cookies, Web beacons, flash cookies or Local Shared Objects, persistent device identifiers, advertising identifiers and other technologies. These technologies are used for tracking, advertising, analytics and personalization and optimization of the Service. 

  1. Cookies. Cookies are small text files that are stored on your computer or mobile device.

  2. Persistent cookies remain on the visitor’s computer after the browser has been closed.

  3. Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when they close the browser software.

  4. You can instruct your browser to stop accepting cookies. But if you do not accept cookies, you may not be able to use all portions or all functionality of the Service. 

  5. Web Beacons. Web beacons or tags (small images embedded into websites or websites or emails that send information about your computer, tablet, phone, or other device when you visit our website, use the App, or open an email we send to you) may be used either by us or a third party. 

  6. Flash Cookies or Local Shared Objects. We may use flash cookies or Local Shared Objects. 

  7. Persistent Device Identifiers. Persistent device identifiers are unique strings that are associated with the mobile device that you use to connect to the App. Persistent device identifiers may be modified or disabled by sophisticated users. 

  8. Advertising Identifiers. Advertising identifiers are unique strings associated with your mobile device provided by the operating system. Advertising identifiers may be modified or disabled by users in the operating system settings. 

  9. Third parties may collect personally identifiable information about an individual user's online activities over time and across different Internet services when a user uses the Service. 

  10. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. However, please be aware that if you do delete and block all cookies, some parts of our Site or our App may not work. To find out more about cookies, including to see what cookies have been set and how to manage and delete them, visit https://www.allaboutcookies.org/.

 

YOUR CHOICES REGARDING YOUR INFORMATION 
You have choices regarding the use of information, including your Personal Information, on the Site, the App or in relation to the availing of Services in any other manner. 

  1. Changing Your Information. You may make changes to your information, including accessing your information, correcting or updating your information or deleting your information by contacting us at reception@mandalamassageregina.com

  2. Email Communications. You can make changes regarding receiving email communications from us by opting out of such communications or by emailing us at reception@mandalamassageregina.com.

  3. Text Messages and Phone Calls. By providing your mobile number to us, you agree to receive marketing messages, alerts, information regarding an appointment or service from Mandala Massage via autodialed text message or by phone call. You consent to receiving phone calls and messages for any other reason not listed above. Consent is not a condition of purchase. To unsubscribe, email reception@mandalamassageregina.com or simply reply STOP to the messages via text.

  4. Push Notifications. You may at any time request opt-out from allowing us to send to you push notifications by adjusting the permissions in your mobile device. 

  5. Cookies and Other Technologies; Do Not Track. Please see Cookies and Other Technologies; Do Not Track above. 

  6. Online Account Access. If you have registered for an online account with us, we allow you to access and update certain Personal Information that you have provided to us. You may make a request to access this information by sending an email or writing to us specified in the “Contact Us” section below. We are not able to grant all access requests, and additional information may be requested in order to verify your identity.

  7. Geographic Location. You may choose not to provide your geographic location to us in connection with your use of an App by declining any prompt requesting geographic location information, and by customizing your mobile device settings to prevent sharing of geographic location information. 

  8. Social Networking. You should make sure you are comfortable with the information that a third-party social networking service may make available to us by carefully reviewing the service’s privacy policy and terms and conditions and by modifying your privacy settings directly on that service. 

  9. Retention. We retain your Personal Information for only as long as needed to fulfill the purposes for which it was collected, or for as long as necessary to comply with applicable law, whichever is longer. Personal Information that is no longer required is destroyed, erased or anonymized.

  10. Right to Request Deletion of Personal Information. You have the right to request us to update, correct ordelete your Personal Information, or express any concerns regarding our use of your Personal Information, by emailing or writing to us as referenced in the “Contact Us” section below. We will make reasonable efforts to respond to your request as soon as practicable, or in any event, in compliance with applicable law. In order to protect your privacy and security, we will take steps to verify your identity before granting access or making any changes to the Personal Information that we maintain.

 

SECURITY 
We have implemented and maintain reasonable and appropriate security measures, procedures and practices to protect against the loss and unauthorized access, use, modification, destruction or disclosure of your Personal Information while it is in our custody or under our control. We use physical, organizational and technical industry-standard security safeguards commensurate to the sensitivity of Personal Information and other data collected, used or disclosed.

 

While we take reasonable measures to protect the information collected from you against loss, theft and unauthorized use, misuse, or disclosure or modification, we cannot guarantee its absolute security. No Internet, electronic communication or mobile application transmission is ever fully secure. You should use caution whenever submitting information through the Services and exercise care in deciding what information you provide. We are not responsible for third party circumvention of any privacy settings or security measures.
You are responsible for maintaining the confidentiality of your Personal Information by keeping your passwords confidential and safe.

 

THIRD PARTY LINKS

The Site and the App may contain links to other websites operated by third parties. Please note that this Privacy Policy applies only to the Personal Information that we collect or receive from third parties with your consent and we cannot be responsible for Personal Information that third parties may collect, store, use and/ or disclose, including through their websites. You should always carefully read and review the privacy policy of each website of such third party that you visit.

 

GOOGLE ANALYTICS

We do utilize Google Analytics on our Site and our App as part of doing business. This is for the purpose of better understanding our customers’ needs and to detect any issues users are having with our Site, our App and our Services.

 

ADVERTISING AND REMARKETING

On occasion, we have and will likely continue to promote our products and Services through third-party advertising programs such as Google AdSense and Facebook. Remarketing campaigns are currently not in use, though we have used them in the past.

These campaigns use the advertiser’s third-party cookies and tracking software to determine if you have been to our Site and/ or our App before, and if so, to better target advertising to you. We do not store any of the information gathered by advertising entities such as Google or Facebook ourselves.

 

WITHDRAWAL OF CONSENT

You may, at any time, withdraw your consent to our collection, storage, use and disclosure of your Personal Information, subject to reasonable notice and any legal or contractual restrictions. Should you choose to withdraw your consent, we may be unable to provide, or continue to provide, Services that can only be provided if we receive appropriate and required Personal Information.

 

ANTI-SPAM

Where applicable, we will seek your express consent to contact you, including by way of commercial electronic messages, which may include email or SMS text messages. You can unsubscribe at any time from receiving commercial electronic messages by following the instructions in the message or by contacting us as referenced in the “How to Contact Us” section below.

 

Even if you have opted out of receiving marketing communications from us, please be aware that we may still contact you for other purposes. For example, we may contact you to provide communications you have consented to receive, regarding the services we provide to you, or if you contact us with an inquiry.

 

GOVERNING LAW

All matters relating to your access or use of the Site and the App shall be governed by the laws of the Province of Saskatchewan and the laws of Canada applicable therein, without regard to principles of conflicts of law. You agree and hereby submit to the exclusive jurisdiction of the courts of the Province of Saskatchewan with respect to all matters relating to your access and use of the Site and the App, as well as any dispute that may arise therefrom.

 

UPDATES TO THIS PRIVACY POLICY

We reserve the right, at our sole discretion, to make any amendments, updates or modifications (collectively, the “Changes”) this Privacy Policy at any time and from time to time without requiring your consent. Whenever we make any Changes to the Privacy Policy, we will post the date of such Change on the Site and the App. You are encouraged to review this Privacy Policy periodically and before you use the Site and/ or the App and/ or avail of any Services and/ or provide any Personal Information to us. Your continued use of the Services and/ or use of our Site and/ or the App and/ or providing any Personal Information to us after we make any Changes shall be deemed as acceptance of those Changes.

HOW TO CONTACT US 

If you have any questions or comments regarding this Privacy Policy or the Terms, or wish to contact us for any reason mentioned herein, you may contact us as follows:


Technical Support: reception@mandalamassageregina.com

Product or Service Inquiry: reception@mandalamassageregina.com

Privacy Policy & Terms of Use: reception@mandalamassageregina.com

 

By Mail:

Mandala Massage

#102 - 2550 12th Ave.

Regina, SK     S4P 3X1

306-559-7770

reception@mandalamassageregina.com

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