Re-Opening May 19, 2020: Phase 2 Protocols

Mandala Massage has re-opened as of May 19, 2020 in accordance with the Re-Open Saskatchewan Plan.

We look forward to welcoming you back to the clinic after several weeks of self-isolation. To ensure the health and safety of our clients and staff, we have implemented some new protocols for clients to follow when attending appointments. Please see the graphic below, and feel free to contact us with any questions.

We will continue to follow all recommendations from the provincial government with regard to sanitization of the common areas of the clinic, highly touched surfaces, and treatment rooms between each client; and will be utilizing personal protective equipment and monitoring the pandemic status to prevent any potential for virus transmission. This includes screening each client prior to your scheduled appointment to ensure the health and safety of our staff and clients. 

In order to limit traffic within the clinic, and allow for time to sanitize between clients, only one person per confirmed appointment will be allowed into the clinic. If you would normally bring your child or spouse with you to your appointment, unfortunately we will not be able to accommodate you at this time. Please plan accordingly. As well, entry will be granted up to a maximum of 5 minutes prior to your scheduled appointment time. If you arrive early, please wait in your vehicle.

We will be providing contactless payment options for your appointment to make things easier for our clients while practicing social distancing. Prior to your scheduled appointment time, you will receive a treatment invoice via e-mail. If you do not require Direct Billing for insurance reimbursement, we request that you pay online in advance of your appointment by sending an e-transfer, or by clicking through the link in the e-mailed invoice to pay by credit card via the Stripe app.

If you require Direct Billing, or do not feel comfortable paying online, you will still be able to provide payment via debit or credit at the clinic. We will not be accepting cash payments at this time. 

As the advice given to the public is to practice social distancing, and the nature of our work is to be within close proximity to clients in order to provide treatment, it stands to reason that we must be vigilant with client screening in order to ensure the health and safety of all. Thank you for your patience and cooperation in this regard.

Prior to your appointment, please self-screen for symptoms using the self-assessment tool on the Government of Saskatchewan website here.

Given that symptoms can take 14 days to present, we cannot be too cautious. If you are experiencing any symptoms of illness, or have been in contact with anyone who has, please refrain from scheduling an appointment for 14 days after the symptoms have stopped.

Please refrain from attending or scheduling an appointment for a minimum 14 days if you are experiencing any of the below symptoms, or have come into contact with anyone who is symptomatic:




-Aches & Pains

-Sore Throat


-Runny Nose

-Loss of Taste/Smell

-Shortness of Breath/Difficulty Breathing

Cancellation fees in light of illness will be waived. 

For additional information regarding COVID-19 from the Government of Saskatchewan website, click here.

If you would like to purchase a gift card or retail products, please do so on our website - we will arrange free local contactless delivery within Regina within 24 hours of your purchase. If there is a specific dollar amount you would like for the gift card that is not listed online, please let us know via e-mail and we will assist you with your purchase. 

Thank you for your support and patience during this challenging time - we will adjust to the new normal in no time.

We look forward to seeing you soon!

In Best Health,

Mandy Bishop

Clinic Owner, Mandala Massage  

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