Precautionary Clinic Closure: March 16-22, 2020
To our lovely clients,
Our goal at Mandala Massage has always been to provide you the best care possible, and in keeping with those values, our clinic will be closed as a precaution from Monday March 16-Sunday March 22, 2020 given the recent increase in presumptive Coronavirus or COVID-19 cases in Regina, in Saskatchewan, and internationally.
Although Regina is a tight-knit community, and a pandemic of this nature may seem surreal, the virus seems to have spread rather quickly globally, and our province has seen presumed infection rates increase steadily over the past few days. As the pandemic has spread, we have of course increased our frequency of sanitization of the common areas of the clinic to be completed between each client, and maintained our standard practice of frequent hand washing and disinfecting the treatment rooms between each client.
As the advice given to the public is to practice social distancing, and the nature of our work is to be within close proximity to clients in order to provide treatment, it stands to reason that closure as a preventative measure would be prudent given the current potential for risk. As well, due to the high volume of clients we see in our clinic, it is important to me to reduce the risk of transmission of the virus to our staff, our clients, and to myself. Given that symptoms can take 14 days to present, and due to the close proximity to our clients, and high volume of clients we see regularly, I do not feel we can be too cautious.
Thank you for your understanding given this situation. I understand that this can seem a bit surreal, however I do feel it is our responsibility to ensure we do not transmit the virus, and my responsibility to ensure our staff stay safe and healthy. I will be monitoring the situation closely, and will provide additional updates as time goes on.
Although this is a stressful time for all of us, remember:
-Practice social distancing
-Wash or sanitize your hands frequently
-Do not touch your face
-Call the HealthLine at 811 for telephone assessment if you suspect symptoms of the virus
-Prepare for self-isolation or quarantine if needed
If you suspect symptoms of the virus, you can access the self-assessment tool on the Government of Saskatchewan website here. For additional information regarding COVID-19 from the Government of Saskatchewan website, click here.
Currently scheduled appointments for the week of March 16-22 will be cancelled, and can be rescheduled once more is known about the risk of transmission of the virus. Appointments for the week of March 23-29 will be tentative, and I will contact each client individually for follow-up.
Nutritional counselling appointments will be available digitally - please watch our website and your inbox for more information on digital offerings given the recent pandemic.
As we are a small business, it is challenging for us to face the potential of an extended closure, but we have chosen to do what is right in the face of an uncertain outcome. Our community will get through this together, and it is important to remember that even if we may not show symptoms of the virus, and even if we may survive contracting it, that we as a community have to take responsibility for preventing the spread to our community members who may be at risk and would suffer greater consequences if infected.
We will continue to post updates on our Facebook page regarding the COVID-19 virus, feel free to follow along for some reputable resources. In the meantime, here is a short article and video for your reference. You can also visit the website for the Johns Hopkins Coronavirus Resource Center here, as they are compiling international data on COVID-19. Please feel free to reach out with an e-mail if you need to.
Stay informed, stay safe, and keep practicing good hygiene.
In Best Health,
Clinic Owner, Mandala Massage
Current Appointment Policy:
With the recent outbreaks of Coronavirus (COVID-19), please refrain from booking or keeping a booked appointment for a minimum of 14 days if any of the following apply:
• Have you traveled to anywhere outside of Canada?
• Have you been in close contact with a confirmed or probable case of COVID-19?
• Are you experiencing any COVID-19 symptoms (cough, fever, difficulty breathing)?
Cancellation fees in light of illness will be waived.
Symptoms of Coronavirus can take up to 14 days to appear, if you are unsure please refrain from booking an appointment.
If you are experiencing any symptoms of illness, please refrain from booking an appointment at least 14 days after the symptoms have stopped.
We apologize for any inconvenience. Thank you for your consideration to keep our staff and our families safe.
Our Sanitization Standards
As always, Mandala Massage will continue our high standard of sterilization and sanitization of the clinic. Although it is our standard practice to use hospital-grade disinfectant and clean our treatment rooms after every client, as well as practice frequent hand washing, we have increased our frequency of cleaning protocols of the common areas of the clinic to be sanitized between each client to ensure the highest possible standard of hygiene for the safety of our clients and staff.
We have also implemented a pre-screening protocol with every scheduled appointment to ensure we prioritize the health of our clients and staff. Thank you for your patience and understanding during this time.
Please feel free to contact us with any questions or concerns.